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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hassan Tjio

Hassan Tjio

January 28, 2026

5  out of  5
rating by Hassan Tjio
"Scott Zitterkopf was very professional and responsive."
We responded:
"Thank you, Hassan! I'm happy to hear that Scott provided you with professional and responsive service. Our team is dedicated to offering the best experience possible. If there's anything else we can assist you with, feel free to reach out!"
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Tom Homan

January 15, 2026

5  out of  5
rating by Tom Homan
"My experience with State Farm Agent was excellent, very professional and informative. LaMarr Speights was very personable while being professional and I felt that I was being informed how State Farm could solve my insurance needs immediately without unnecessary sales pitch information. I recommend State Farm Insurance based on this excellent experience. Thomas I Homan"
We responded:
"Hi Tom, we are thrilled to hear about your excellent experience with LaMarr at State Farm! It's wonderful to know that you found the service professional, informative, and without any unnecessary sales pitches. We appreciate your recommendation and look forward to continuing to provide you with amazing service for all your insurance needs. Thank you for choosing us! - Jared Christy, State Farm Insurance Agent, Spokane Valley, WA"
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Adrian Lemus

January 12, 2026

5  out of  5
rating by Adrian Lemus
"Solid agent"
We responded:
"Adrian, thank you for your feedback! I'm glad to know you consider us a solid choice for your insurance needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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T Shobe

January 6, 2026

5  out of  5
rating by T Shobe
"Friendly, helpful and I highly recommend! 👍🏻"
We responded:
"Thank you, T Shobe! I'm glad you found our service friendly and helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Caleb Langstraat

January 6, 2026

5  out of  5
rating by Caleb Langstraat
"Love this guy really helpful and easy to talk too"
We responded:
"Caleb, thank you for your kind words! I'm happy to hear that you found our service helpful and easy to engage with. If there's anything else you need, feel free to reach out anytime!"
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Cesar Guadarrama

January 5, 2026

5  out of  5
rating by Cesar Guadarrama
"Jared was nice and helpful. He made sure the job was done quick and easy. Definitely five star service!"
We responded:
"Cesar, thank you for your kind words! I'm glad I could assist you and make the process smooth and efficient. Your satisfaction is important to us. If you ever need anything else, feel free to reach out. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
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Deneen Mulvaney

December 24, 2025

5  out of  5
rating by Deneen Mulvaney
"LaMarr was very helpful with getting us quotes and helping us with our insurance needs. Very professional, helpful and knowledgeable. Answered all my questions and concerns."
We responded:
"Thank you, Deneen! I'm happy to hear that LaMarr was able to assist you with your insurance needs. Our team takes pride in being professional and knowledgeable. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jay Jarek

November 6, 2025

5  out of  5
rating by Jay Jarek
"Scott gave me an unbelievable quote that I couldn't resist. He was very helpful on finding me a perfect policy for my needs and personal affordability. He was very kind and was helpful with every item on my policy. Thank you Scott and entire team that works for the Office of Jared Christy in Spokane, WA. I recommend anyone who is looking for a, "Full Coverage Policy", Car Insurance in Idaho, or East Washington areas."
We responded:
"Thank you, Jay! I'm glad to hear that Scott was able to assist you with finding the right policy that fits your needs and budget. Our team is dedicated to providing excellent service, and it's wonderful to know you had such a positive experience. If you need any further assistance or have questions in the future, feel free to reach out!"
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Jason Lally

November 1, 2025

5  out of  5
rating by Jason Lally
"Great customer service from scott. Thank you state farm..."
We responded:
"Thank you for the positive feedback, Jason! We're glad Scott provided you with great customer service. We appreciate your kind words and are here for all your insurance needs. Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
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Rosa Peralta

October 27, 2025

5  out of  5
rating by Rosa Peralta
"Scott helped me he was very patient and he answered all the questions that I had and I really appreciate that. Thank you Scott."
We responded:
"Thank you, Rosa! I'm happy to hear that Scott was able to assist you with patience and thorough answers. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Melissa Fischer

October 15, 2025

5  out of  5
rating by Melissa Fischer
"I had a amazing conversation with Scott and he set me up with the best insurance for my car and I thank him so much because I was paying way too much with the other people!!"
We responded:
"Melissa, thank you for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Nam

September 29, 2025

5  out of  5
rating by Nam
"Great customer service I had called around quite a few insurance companies and even a broker and my man Scott got me the best deal I could find"
We responded:
"Thank you, Nam! I'm happy to hear that Scott was able to help you find the best deal. We’re committed to providing excellent service, and it’s great to know you had a positive experience. Let us know if there's anything else we can assist you with!"
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Adrian Jimenez

September 12, 2025

5  out of  5
rating by Adrian Jimenez
"Very helpful and found me all the discounts he could thanks.! Jared."
We responded:
"Adrian, thank you for your feedback! I'm happy to know that you found our service helpful and that we were able to assist you with discounts. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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T Klosterwoman

August 1, 2025

5  out of  5
rating by T Klosterwoman
"I just switched insurance companies and so happy with agent Scott! Best prices compared to several companies (by a lot!) and really attentive, knowledgeable, friendly customer service."
We responded:
"Thank you! I'm glad to hear that Scott provided you with attentive and knowledgeable service. It's wonderful that you found our prices competitive and our customer service friendly. If you need anything else, feel free to reach out!"
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Brittany Love Leonard

July 30, 2025

5  out of  5
rating by Brittany Love Leonard
"Jared was absolutely amazing and helped me so much! Saved tons of money going through state farm"
We responded:
"Thank you, Brittany! I'm happy to hear that Jared was able to assist you and help you save money with State Farm. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Tonia Brown

July 6, 2025

5  out of  5
rating by Tonia Brown
"Lamar Has Very Professional Status & Awesome To Work With"
We responded:
"Thank you, Tonia, for sharing your experience! I’m happy to hear that Lamar provided you with such professional service. If you have any more questions or need assistance in the future, feel free to reach out."
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ANDREW RADFORD

June 26, 2025

5  out of  5
rating by ANDREW RADFORD
"It was a quick and concise process, and he helped me save what I could for the policy. Definitely recommend for anyone looking for a new policy and a good price."
We responded:
"Thank you for your review, Andrew! I'm happy to hear that the process was quick and concise for you. It's great to know you found value in the policy savings. If you ever need assistance or have questions, feel free to reach out. Thanks for recommending us!"
Profile photo of Mary Stravens

Mary Stravens

June 24, 2025

5  out of  5
rating by Mary Stravens
"today was a challenge started out locked out of my car. so I called State farm my insurance agent. Michelle was absolutely the best stayed on phone with me until found someone to come out.took care of me and I was reimbursed .a big thank you to state farm and Michelle."
We responded:
"Thank you for your review, Mary! I'm so happy to hear that Michelle was able to assist you during such a challenging situation. It's great to know that you felt supported and taken care of. If you ever need anything else, feel free to reach out!"
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Skyler Lewis

June 24, 2025

5  out of  5
rating by Skyler Lewis
"Jared made getting my policy a 15 minute deal and cut the competitions prices in half. Thanks for the great service."
We responded:
"Skyler, thank you for your review! I'm happy to hear that Jared was able to assist you quickly and provide you with a great deal. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
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Derek Summa

June 6, 2025

5  out of  5
rating by Derek Summa
"Scott was Super quick and helpful"
We responded:
"Thank you, Derek! I'm happy to hear that Scott was quick and helpful. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Jessica Green

Jessica Green

June 4, 2025

5  out of  5
rating by Jessica Green
"Scott is amazing! He helped me save alot of money and got me better quality insurance(: definitely worth going through!"
We responded:
"Thank you for your review, Jessica! I'm so happy to hear that Scott was able to assist you in finding better quality insurance while saving money. We appreciate your business with us and are here to help with any further needs. Let us know if there's anything else we can do for you!"
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katie hunsperger

May 27, 2025

5  out of  5
rating by katie hunsperger
"Hands-down, the best experience I’ve ever had when it came to getting insurance for vehicles. Scott was patient very knowledgeable and he got us a phenomenal package. Nobody could beat it and he was A breath of fresh air with the customer service that we had experienced with other companies l. Scott is definitely a good neighbor. I will be telling everyone I know"
We responded:
"Thank you, Katie, for sharing your experience! I'm glad to hear that Scott provided you with such exceptional service. It's wonderful to know that his patience and knowledge made a difference. We truly appreciate your recommendation and are here for any future insurance needs you may have!"
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David Alison

May 21, 2025

5  out of  5
rating by David Alison
"He was very helpful and did a good job"
We responded:
"Hey, David! Thanks so much for letting us know you had a helpful experience. Whether it’s with auto, home, or life insurance, we’re here to make things as smooth and straightforward as possible. "
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Parthenia

May 5, 2025

5  out of  5
rating by Parthenia
"Amazing customer service! I'm transferring happily from Progressive. Scott is a big asset."
We responded:
"Thank you, Parthenia! I'm glad to hear you're happy with the customer service. It's wonderful to have you join us from Progressive. If you have any questions or need assistance, feel free to reach out anytime!"
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josiane schwein

May 2, 2025

5  out of  5
rating by josiane schwein
"Thank you for helping me find the best deal! He was very helpful."
We responded:
"Thank you, Josiane, for your kind words! I'm happy to hear that you found the best deal and that our assistance was helpful. If you have any more questions or need further assistance, feel free to reach out anytime."