Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacobie Savage

Jacobie Savage

November 11, 2024

5  out of  5
rating by Jacobie Savage
"Scott was really respectful and did a very good job with helping me get insurance"
We responded:
"Jacobie, thank you for sharing your experience! I'm happy Scott was able to assist you with your insurance needs. We appreciate your feedback and are here for any future questions or assistance you may need. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Dee S

Dee S

November 8, 2024

5  out of  5
rating by Dee S
"Lamar is patient, knowledgeable, professional, and kind. Thank you for an amazing experience in buying my auto, and home insurance policy"
We responded:
"Lamar's dedication truly shines through in your review, Dee! I'm happy to know you had such a positive experience with your auto and home insurance policies. Lamar's patience, knowledge, professionalism, and kindness are qualities we value greatly. If you ever need further assistance, our office is here for you. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Margie Higgins

Margie Higgins

October 31, 2024

5  out of  5
rating by Margie Higgins
"Great customer service and very fast response"
We responded:
"Margie, Thank you for your wonderful feedback! I'm glad you appreciated our customer service and quick response times. Your satisfaction is important to us, and we're always here to help with any future needs. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Sarah Dougherty

Sarah Dougherty

October 30, 2024

5  out of  5
rating by Sarah Dougherty
"Scott is the best insurance agent I’ve ever had! He matched my previous policy and my monthly price was reduced. He was extremely thorough and answered all my questions. Could not recommend more!"
We responded:
"Sarah, thank you for sharing your experience! I'm glad Scott could help you match your previous policy and reduce your monthly price. It's wonderful to know he was thorough and answered all your questions. We appreciate your recommendation and are here for any future needs you may have. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Michael Tillitson

Michael Tillitson

October 22, 2024

5  out of  5
rating by Michael Tillitson
"Rob, my agent, was a good guy, I liked him. He was prompt and attentive to my needs and willing to make sure I got the items I needed. Thanks Rob and Jared Christy!"
We responded:
"Michael, thank you for your fantastic review! I'm glad to hear that Rob was prompt and attentive to your needs. It's great to know he made sure you got everything you needed. We appreciate your kind words and are always here to help with any future needs. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Jasmine Lubrano

Jasmine Lubrano

September 28, 2024

5  out of  5
rating by Jasmine Lubrano
"Really appreciated Scott’s approach and ease to work with. He made changing my insurance over super easy and saved me $50 a month. Happy customer. It’s always so pleasing to deal with real people, with real phone numbers and easy access. Thanks Scott."
We responded:
"Scott and our team are glad to have made your insurance transition smooth and saved you money, Jasmine! We appreciate your kind words about the personal touch and accessibility we strive to provide. If you need any further assistance, we're always here to help. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Paul Wright

Paul Wright

September 23, 2024

5  out of  5
rating by Paul Wright
"Very nice person and really easy to work with no wait time"
We responded:
"Paul, thank you for your kind words! I'm glad you found our service easy to work with and appreciated the no wait time. We're always here to help with any future needs. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Shelby Due

Shelby Due

September 20, 2024

5  out of  5
rating by Shelby Due
"Very pofessional, knowledgeable and extremely helpful throughout this quick and efficient process! We were extremely satisfied with the service and knowledge gained. We would recommend to anyone trying to find a better insurance company/agent."
We responded:
"Thank you for the wonderful review, Shelby! Scott is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Jamie

Jamie

September 13, 2024

5  out of  5
rating by Jamie
"Great insurance company very helpful and answers all my questions and better yet I mean it was painless to get my insurance going on my car quick and easy best I've ever had and I'm not kidding thank you State Farm"
We responded:
"Jamie, thank you for your wonderful review! I'm happy to know that getting your auto insurance was quick and easy. It's great to hear that our team could answer all your questions and make the process painless. We're here for any future needs you might have. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Dallas Tyus

Dallas Tyus

September 12, 2024

5  out of  5
rating by Dallas Tyus
"Scott was extremely helpful and personable while navigating some insurance decisions! Had great customer service and helped to make everything make sense. Also saved me like 60-70.00 a month in insurance!"
We responded:
"Dallas, thank you for your wonderful review! I'm glad Scott could assist you with your insurance decisions and provide excellent customer service. If you have any further questions or need assistance, we're here to help. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Emily Nepomuceno

Emily Nepomuceno

September 12, 2024

5  out of  5
rating by Emily Nepomuceno
"Scott was very helpful throughout the entire process of getting a quote on my auto insurance, to getting insured by Statefarm. I will definitely be recommending him to others!"
We responded:
"Thank you, Emily! I'm glad Scott could assist you through the process of getting a quote and securing your auto insurance with State Farm. We appreciate your recommendation and look forward to helping you with any future needs. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Victoria Long

Victoria Long

September 4, 2024

5  out of  5
rating by Victoria Long
"LaMarr was so helpful, polite and pleasant with me. I would definitely recommend State Farm to family and friends. Great Company. 👍"
We responded:
"Victoria, thank you for your kind words! I'm glad to hear that LaMarr provided you with helpful and pleasant service. We appreciate your recommendation and are grateful to have you as a part of our State Farm family. If you ever need any further assistance, don't hesitate to reach out! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Lisa Olson

Lisa Olson

August 29, 2024

5  out of  5
rating by Lisa Olson
"Scott was great helping me switch insuance companies and saving me a lot of money."
We responded:
"Lisa, thank you for sharing your experience! I'm glad Scott was able to assist you with switching insurance companies and help you save money. We appreciate your trust in our office. If you have any further questions or need assistance in the future, feel free to reach out. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Peaches R

Peaches R

August 26, 2024

5  out of  5
rating by Peaches R
"Searching for quotes on a new policy can be very overwhelming and I was in over my head. I appreciate that Jared reached out to me immediately. I can be very busy and forgetful however Jared and his team have followed up with me to be sure I was lined up for my new premium date and made this transition as smooth as possible. The follow up has been very welcoming. State Farm was able to give me a very competitive quote for my auto and renters policy. My prior insurance company could not meet the premium comparisons and I immediately cancelled my policy. Thank you team!!"
We responded:
"Thank you, Mattie! I’m really glad we could help make the process easier for you. It’s great to hear that we were able to provide a competitive quote that worked for your needs. We’re here for you anytime, and I appreciate your trust in us! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Christen Brown

Christen Brown

August 16, 2024

5  out of  5
rating by Christen Brown
"Scott was very patient with me as I am always busy. I appreciate that and am glad he didn't give up on me as other insurance agencies have. It was very quick to get signed up and I'm paying $80 less! Thanks Scott"
We responded:
"Hey Christen, Thanks for the great review! I'm glad Scott could assist you and make the process quick and easy. It's awesome to hear you're saving money. If you need anything else, feel free to reach out. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of SEAThunder 44531

SEAThunder 44531

August 16, 2024

5  out of  5
rating by SEAThunder 44531
"Michelle is always on top of it and helping me with my bad car buying habits and telling me about other coverages I may want like renters she’s amazing!"
We responded:
"Thanks for the awesome review! I'm glad to hear that Michelle has been so helpful with your car buying habits and informing you about other coverages like renters. She's a valuable part of our team. If you need anything else, feel free to reach out. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Abhinav Sharma

Abhinav Sharma

August 14, 2024

5  out of  5
rating by Abhinav Sharma
"Scott from Jared's team was very helpful and thorough going over different options to help me figure out right coverages for both auto and home insurance. His recommendations were genuinely useful, helped me get all the relevant discounts while still keeping best coverages. I'll highly recommend them for any insurance needs."
We responded:
"Hi Abhinav, Thanks a lot for your awesome review! I'm glad Scott could help you find the right coverages for your auto and home insurance. It's great to know his recommendations were useful and helped you get the best discounts. We appreciate your recommendation and are here for any future insurance needs! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Jari Ravelo

Jari Ravelo

August 14, 2024

5  out of  5
rating by Jari Ravelo
"I had an excellent experience selecting StateFarm as my auto insurance with Scott. I’m grateful for his follow up which saved me lots of money! Thank you!"
We responded:
"Hey Jari, Thanks a lot for the awesome review! I'm really happy Scott could help you save money on your auto insurance. We appreciate your trust in State Farm and are always here if you need anything else! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Steve Hammack

Steve Hammack

July 25, 2024

5  out of  5
rating by Steve Hammack
"Great service and prompt"
We responded:
"Hi Steve! Thanks a lot for your awesome review! I'm glad you found our service great and prompt. If you ever need anything else, feel free to reach out. - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Edward Eakin

Edward Eakin

July 23, 2024

5  out of  5
rating by Edward Eakin
"Lamar was great made process a breeze. Big saving over old policy on car and home insurance.Thanks."
We responded:
"Hey Edward! I'm so glad Lamar made the process easy for you and helped you save on your auto and home insurance! Thanks for sharing your experience. If you need anything else, we're here to help! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Heilee Matlock

Heilee Matlock

July 17, 2024

1  out of  5
rating by Heilee Matlock
"After finding out just about every other insurance company gave me a lower premium I canceled my policy with this office and requested a refund. I've now waited almost 3 months for my $1500 refund. They randomly changed my address after re sending the check to the wrong address and then spelled my name wrong which meant they had to resend it again. Now I still have no refund check and they don't seem to want to help out correct it at all."
We responded:
"Thank you for the five-stars, Heilee! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Quinn Abbott

Quinn Abbott

July 9, 2024

5  out of  5
rating by Quinn Abbott
"Awesome, easy, fast, patient"
We responded:
"Thank you, Quinn, for the awesome feedback! I'm glad to hear you found our service easy, fast, and patient. We're here for you whenever you need assistance with your insurance needs. Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Jason Lally

Jason Lally

July 9, 2024

5  out of  5
rating by Jason Lally
"Great customer service from scott. Thank you state farm..."
We responded:
"Thank you for the positive feedback, Jason! We're glad Scott provided you with great customer service. We appreciate your kind words and are here for all your insurance needs. Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of sarah moya

sarah moya

July 8, 2024

5  out of  5
rating by sarah moya
"Was very personable had great quotes and saved me some $$$ will continue to stay with State Farm in the future."
We responded:
"Thank you, Sarah! I'm thrilled we could provide you with great quotes and savings. We're happy to have you as part of our State Farm family and look forward to continuing to serve you in the future! Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"
Profile photo of Kayley Pruden

Kayley Pruden

July 5, 2024

5  out of  5
rating by Kayley Pruden
"Scott was very nice and helpful walking me thought buying car insurance. He was respectful when I said I wanted to shop around and I quickly found he offered me the lowest rate."
We responded:
"Thank you for sharing your experience, Kayley! It's rewarding to hear that Scott provided you with excellent service and was able to offer you the lowest rate for your car insurance. We appreciate your feedback and look forward to providing you with top-of-the-line insurance! - Jared Christy - State Farm Insurance Agent, Spokane Valley, WA"